Mobile Phone Domains

Texting via your email is simply sending an email to the mobile phone number @ the provider domain. Most phones use 2 email/text addresses, 1 for simple texts and another for attachments. We added 2 Contact Email Subtypes to handle this. The new Subtypes are Text and Text Att. Just like your phone, if you collect both addresses InStar will handling sending to the correct address. Below We will show our Contact Subtype next to each domain.

The easiest way to get the Clients 2 Phone texting addresses is to ask them to send 2 texts to your email address. 1 Text with just a simple message and ONLY sent to your email address. 1 text with a picture attached. The email received will have the 2 texting addresses. HINT: In the InStar Inbox Right Client the email and select Add Client Contact. Alternatively, highlight the Text/Email Address anywhere on the email and Right Click to receive an option to Add Client Contact. Both methods allow the user to Add a new contact or add an email address to an existing contact.

HINT: Send the 2 texts from your own phone to your email address. Some phones will try to force the user to send the text via email but the user can usually over-ride and force to send by text.

List of Provider Domains

If you don’t see your Mobile Phone Provider Listed, please send a text and then a picture (2 separate texts), from your mobile phone, to support@ediconcepts.net we should be able to add your provider to the list

AT&T

• Text = @txt.att.net
• Text Att = @mms.att.net

T-Mobile

• Text = @tmomail.net
• Text Att = ? (May be the same for both, send a text then a picture to support@ediconcepts.net)

U.S. Cellular

• Text = @sms.uscc.net (not sure of this one)
• Text Att = @mms.uscc.net

Verizon

• Text = @vtext.com
• Text Att = @vzwpix.com

Vonage or Verizon? (Vonage will not allow sending text to email addresses, we have opened a case with them which they closed stating they have no plans to allow this)

• In testing these addresses were returned and there is no MX record which would be necessary for delivery. Any additional information would be helpful. Sent to support@EDIConcepts.net
• Text = @icmms1.sun5.lightsurf.net **This domain will not accept text from Email in our Testing.
• Text Att = @icmms1.sun5.lightsurf.net